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Address Issues

Have I sent my order to the correct address?

Josh avatar
Written by Josh
Updated over 11 months ago

We are seeing an increased volume of orders returned to us due to an insufficient address, and this seems to be down to express payment methods.

The address check on these methods can lead an incorrect address to push through our system.

Therefore, if you are using an express method of payment during checkout (such as Apply Pay, Google Pay, and PayPal) please ensure that you are have filled in all delivery fields correctly.

Please ensure once you have received your order confirmation email that the address stated is correct. In the event of an issue with the address, please reach out to us as soon as possible so that we can get this amended.

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