Although we do not ask if you would like your order leaving in safe place whilst checking out, Royal Mail have recently released some information regarding their safe place improvements.

From the start of October 2022, if there is no recipient in to accept your order, Royal Mail may choose to deliver it to a safe place at the intended address. If the courier deems the location to be a suitable safe place, they will leave a "Something For You" card explaining where the order resides.

If Royal Mail are unable to find a safe place which is suitable nor a neighbour is available to take the delivery, they will return your order to your local Royal Mail Customer Service Point. Again, with a "Something For You" card to explain the situation.

To find out more, please visit:

royalmail.com/termschanges

image
Did this answer your question?