Oh no! Please accept our sincerest apologies! We certainly did not intend to send your pup the wrong box. This is certainly not the typical experience & it is a rare occurrence.

No need to return the incorrect box! Please donate the box to your local animal charity or share it with your pup's BFF. We would love to help get this sorted out for you & your pooch. Please contact a member of the pack and we will make this right!

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