If you saw a 'Thanks for your order' page and an Order ID after checkout then don't worry - we have your order.
From time to time, our emails might drop into your email 'junk' or 'spam' folder because your email provider might not recognise us as a sender.
We would advise you:
Check your email 'junk' or 'spam' folder to see if your order confirmation email is in there.
If it is, you will be able to mark it as 'not junk or spam' so you'll receive all of our emails in future.
If you can't find your email confirmation then please contact us using the chat below.