If you saw a 'Thanks for your order' page and an Order ID after checkout then don't worry - we have your order.
From time to time, our emails might drop into your email 'junk' or 'spam' folder because your email provider might not recognise us as a sender.
We would advise you:
- Check your email 'junk' or 'spam' folder to see if your order confirmation email is in there.
- If it is, you will be able to mark it as 'not junk or spam' so you'll receive all of our emails in future.
- If you can't find your email confirmation then please contact us using the chat below.